/* =====================================================================
   Cordis - estilos do sistema
   Base: Bootstrap 5.3. Este arquivo define a identidade do Cordis
   (cores da logo, fontes) e o layout: menu lateral escuro, menu
   superior cinza e conteúdo em cartões sobre fundo claro.
   O sistema usa sempre o tema claro.
   ===================================================================== */

/* ---------- Cores e fontes (identidade) ---------- */
:root {
    color-scheme: light;

    /* paleta da logo */
    --cordis-coral: #D85A30;          /* quadrado 1 */
    --cordis-coral-medio: #F0997B;    /* quadrado 2 */
    --cordis-terracota: #993C1D;      /* texto "cordis" */
    --cordis-coral-suave: #FCEEE8;    /* fundos suaves */
    --cordis-escuro: #1C2331;         /* barra escura */

    /* neutros */
    --cordis-fundo: #F3F5F8;
    --cordis-superficie: #FFFFFF;
    --cordis-superficie-2: #F8F9FB;
    --cordis-texto: #1C2331;
    --cordis-texto-suave: #5E6A7B;
    --cordis-linha: #E2E6EC;
    --cordis-azul: #2D6CA8;
    --cordis-azul-suave: #E8F0F8;

    /* estados */
    --cordis-bom: #22895A;      --cordis-bom-suave: #E3F3EA;
    --cordis-atencao: #B7850B;  --cordis-atencao-suave: #FBF2DA;
    --cordis-ruim: #C93C3C;     --cordis-ruim-suave: #FBE7E6;

    /* menu superior */
    --cordis-topo: #DDE2E9;
    --cordis-topo-linha: #CBD2DC;

    /* menu lateral */
    --cordis-lateral-texto: #C9D0DB;
    --cordis-lateral-suave: #8792A3;
    --cordis-lateral-destaque: #262F40;

    --cordis-fonte-marca: "Quicksand", "Nunito Sans", system-ui, sans-serif;
    --cordis-fonte: "Nunito Sans", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
    --cordis-sombra: 0 1px 2px rgba(28, 35, 49, .06), 0 2px 8px rgba(28, 35, 49, .04);

    /* integração com as variáveis do Bootstrap */
    --bs-body-font-family: var(--cordis-fonte);
    --bs-body-font-size: .9375rem;
    --bs-body-color: var(--cordis-texto);
    --bs-body-bg: var(--cordis-fundo);
    --bs-border-color: var(--cordis-linha);
    --bs-link-color: var(--cordis-azul);
    --bs-link-color-rgb: 45, 108, 168;
    --bs-primary: var(--cordis-coral);
    --bs-primary-rgb: 216, 90, 48;
}

body { background: var(--cordis-fundo); color: var(--cordis-texto); -webkit-font-smoothing: antialiased; }
h1, h2, h3, .cordis-marca b { font-family: var(--cordis-fonte-marca); }
:focus-visible { outline: 2px solid var(--cordis-azul); outline-offset: 2px; }

/* Botão principal com a cor da marca */
.btn-primary {
    --bs-btn-bg: var(--cordis-coral); --bs-btn-border-color: var(--cordis-coral);
    --bs-btn-hover-bg: #C24E27; --bs-btn-hover-border-color: #C24E27;
    --bs-btn-active-bg: var(--cordis-terracota); --bs-btn-active-border-color: var(--cordis-terracota);
    --bs-btn-disabled-bg: var(--cordis-coral-medio); --bs-btn-disabled-border-color: var(--cordis-coral-medio);
    font-weight: 600;
}
.btn-outline-secondary { --bs-btn-color: var(--cordis-texto-suave); --bs-btn-border-color: var(--cordis-linha); --bs-btn-hover-bg: var(--cordis-coral-suave); --bs-btn-hover-color: var(--cordis-terracota); --bs-btn-hover-border-color: var(--cordis-coral-medio); }
.form-control:focus, .form-select:focus { border-color: var(--cordis-coral-medio); box-shadow: 0 0 0 .2rem rgba(216, 90, 48, .15); }
.form-check-input:checked { background-color: var(--cordis-coral); border-color: var(--cordis-coral); }
.tooltip { --bs-tooltip-bg: var(--cordis-escuro); --bs-tooltip-font-size: .8rem; --bs-tooltip-max-width: 240px; }

/* ---------- Estrutura geral ---------- */
.cordis-app { display: grid; grid-template-columns: 248px minmax(0, 1fr); min-height: 100vh; }
.cordis-principal { min-width: 0; display: flex; flex-direction: column; }
.cordis-conteudo { padding: 22px 24px 40px; display: grid; gap: 18px; align-content: start; max-width: 1360px; width: 100%; }

/* ---------- Menu lateral ---------- */
.cordis-lateral {
    background: var(--cordis-escuro); color: var(--cordis-lateral-texto);
    padding-block: 20px; display: flex; flex-direction: column; gap: 2px;
    position: sticky; top: 0; height: 100vh; overflow-y: auto;
}
.cordis-marca { display: flex; align-items: center; gap: 10px; padding: 0 22px 18px; text-decoration: none; }
.cordis-marca b { font-weight: 700; font-size: 26px; line-height: 1; color: #fff; }
.cordis-menu h6 { margin: 16px 22px 6px; font-size: 11px; font-weight: 700; letter-spacing: .09em; text-transform: uppercase; color: var(--cordis-lateral-suave); }
.cordis-menu a {
    display: flex; align-items: center; gap: 12px; padding: 9px 22px;
    color: var(--cordis-lateral-texto); text-decoration: none; font-weight: 600; font-size: 14.5px;
    border-left: 3px solid transparent;
}
.cordis-menu a .bi { font-size: 17px; }
.cordis-menu a:hover { background: var(--cordis-lateral-destaque); color: #fff; }
.cordis-menu a.ativo { background: var(--cordis-lateral-destaque); color: #fff; border-left-color: var(--cordis-coral); }
.cordis-menu .selo { margin-left: auto; font-size: 10.5px; font-weight: 600; color: var(--cordis-lateral-suave); border: 1px solid #3A4456; border-radius: 999px; padding: 0 7px; }
.cordis-lateral-rodape { margin-top: auto; padding: 16px 22px 0; font-size: 12px; color: var(--cordis-lateral-suave); }

/* ---------- Menu superior ---------- */
.cordis-topo {
    position: sticky; top: 0; z-index: 1020;
    background: var(--cordis-topo); border-bottom: 1px solid var(--cordis-topo-linha);
    display: flex; align-items: center; gap: 6px; padding: 10px 24px;
}
.cordis-titulo h1 { margin: 0; font-size: 18px; font-weight: 700; line-height: 1.2; }
.cordis-titulo small { display: block; font-size: 12.5px; color: var(--cordis-texto-suave); }
.cordis-icone {
    position: relative; width: 40px; height: 40px; border-radius: 10px; border: 0; background: none;
    display: grid; place-items: center; color: var(--cordis-texto-suave); font-size: 19px; text-decoration: none;
}
.cordis-icone:hover, .cordis-icone[aria-expanded="true"], .cordis-icone.ativo { background: var(--cordis-coral-suave); color: var(--cordis-terracota); }
.cordis-abrir-menu { display: none; }
.cordis-usuario { display: flex; align-items: center; gap: 10px; padding: 4px 10px 4px 4px; border-radius: 999px; border: 0; background: none; }
.cordis-usuario:hover, .cordis-usuario[aria-expanded="true"] { background: var(--cordis-coral-suave); }
.cordis-avatar { width: 34px; height: 34px; border-radius: 50%; background: var(--cordis-coral); color: #fff; display: grid; place-items: center; font: 700 14px var(--cordis-fonte-marca); }
.cordis-usuario-nome { font-size: 14px; color: var(--cordis-texto-suave); }
.cordis-usuario-nome b { color: var(--cordis-texto); }

/* Menus suspensos do topo: passar o cursor usa a cor da marca */
.cordis-suspenso { border-color: var(--cordis-linha); border-radius: 12px; box-shadow: 0 12px 32px rgba(28, 35, 49, .14); padding: 6px; min-width: 230px; }
.cordis-suspenso .dropdown-item { border-radius: 8px; padding: 8px 10px; font-size: 14px; display: flex; gap: 10px; align-items: center; }
.cordis-suspenso .dropdown-item:hover, .cordis-suspenso .dropdown-item:focus { background: var(--cordis-coral-suave); color: var(--cordis-terracota); }
.cordis-suspenso .dropdown-header { font-size: 12px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase; }
.cordis-alertas { width: 320px; }
.cordis-vazio-mini { padding: 10px; font-size: 13.5px; color: var(--cordis-texto-suave); }
.cordis-ver-todos { justify-content: center; color: var(--cordis-azul); font-weight: 600; }

/* ---------- Caixa de orientação ---------- */
.cordis-orientacao {
    display: flex; gap: 14px; align-items: flex-start;
    background: var(--cordis-azul-suave); border: 1px solid rgba(45, 108, 168, .25); border-radius: 12px; padding: 14px 16px;
}
.cordis-orientacao > .bi { color: var(--cordis-azul); font-size: 19px; line-height: 1.3; }
.cordis-orientacao p { margin: 0; font-size: 14px; max-width: 80ch; }
.cordis-orientacao-fechar { margin-left: auto; border: 0; background: none; color: var(--cordis-texto-suave); width: 28px; height: 28px; border-radius: 8px; flex: none; }
.cordis-orientacao-fechar:hover { background: var(--cordis-superficie); }

/* ---------- Cartões ---------- */
.cordis-cartao { background: var(--cordis-superficie); border: 1px solid var(--cordis-linha); border-radius: 14px; box-shadow: var(--cordis-sombra); padding: 18px 20px; min-width: 0; }
.cordis-cartao h2 { margin: 0; font-size: 16px; font-weight: 700; line-height: 1.3; }
.cordis-cartao .cordis-sub { margin: 2px 0 0; font-size: 13px; color: var(--cordis-texto-suave); }
.cordis-cartao-topo { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; flex-wrap: wrap; margin-bottom: 12px; }
.cordis-vazio { display: grid; justify-items: center; gap: 8px; text-align: center; padding: 28px 16px; color: var(--cordis-texto-suave); font-size: 14px; }
.cordis-vazio .bi { font-size: 30px; color: var(--cordis-coral-medio); }
.cordis-vazio b { color: var(--cordis-texto); font-size: 15px; }

/* Grade de atalhos (tela de Configurações) */
.cordis-atalhos { display: grid; grid-template-columns: repeat(auto-fill, minmax(250px, 1fr)); gap: 16px; }
.cordis-atalho { display: grid; grid-template-columns: 44px minmax(0, 1fr); gap: 4px 14px; align-items: start; text-decoration: none; color: var(--cordis-texto); transition: border-color .12s, box-shadow .12s; }
.cordis-atalho:hover { border-color: var(--cordis-coral-medio); box-shadow: 0 4px 16px rgba(216, 90, 48, .10); color: var(--cordis-texto); }
.cordis-atalho .cordis-atalho-icone { grid-row: span 2; width: 44px; height: 44px; border-radius: 12px; background: var(--cordis-coral-suave); color: var(--cordis-terracota); display: grid; place-items: center; font-size: 20px; }
.cordis-atalho h2 { font-size: 15.5px; }
.cordis-atalho p { margin: 0; font-size: 13.5px; color: var(--cordis-texto-suave); }

/* ---------- Lista com filtro e paginação (CordisLista) ---------- */
.cordis-lista-barra { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-bottom: 12px; }
.cordis-lista-busca { position: relative; flex: 1 1 260px; max-width: 420px; }
.cordis-lista-busca .bi { position: absolute; left: 12px; top: 50%; transform: translateY(-50%); color: var(--cordis-texto-suave); }
.cordis-lista-busca input { padding-left: 36px; }
.cordis-lista-campo { width: auto; min-width: 170px; }
.cordis-lista-tabela { overflow-x: auto; }
.cordis-lista-tabela table { margin: 0; font-size: 14px; }
.cordis-lista-tabela th { font-size: 12.5px; font-weight: 700; color: var(--cordis-texto-suave); text-transform: uppercase; letter-spacing: .04em; white-space: nowrap; cursor: pointer; user-select: none; border-bottom-color: var(--cordis-linha); }
.cordis-lista-tabela th[aria-sort="ascending"]::after { content: " ▲"; font-size: 9px; }
.cordis-lista-tabela th[aria-sort="descending"]::after { content: " ▼"; font-size: 9px; }
.cordis-lista-tabela td { vertical-align: middle; border-bottom-color: var(--cordis-linha); }
.cordis-lista-tabela tbody tr { cursor: default; }
.cordis-lista-tabela tbody tr.clicavel { cursor: pointer; }
.cordis-lista-tabela tbody tr:hover td { background: var(--cordis-superficie-2); }
.cordis-lista-rodape { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; justify-content: space-between; margin-top: 12px; font-size: 13.5px; color: var(--cordis-texto-suave); }
.cordis-lista-rodape .form-select { width: auto; display: inline-block; }
.cordis-lista-paginas { display: flex; gap: 6px; align-items: center; }
.cordis-lista-vazia td { text-align: center; color: var(--cordis-texto-suave); padding: 24px !important; }
.tabular { font-variant-numeric: tabular-nums; }

/* Selos de estado */
.cordis-selo { display: inline-block; font-size: 11.5px; font-weight: 700; border-radius: 999px; padding: 2px 9px; white-space: nowrap; }
.cordis-selo-bom { background: var(--cordis-bom-suave); color: var(--cordis-bom); }
.cordis-selo-atencao { background: var(--cordis-atencao-suave); color: var(--cordis-atencao); }
.cordis-selo-ruim { background: var(--cordis-ruim-suave); color: var(--cordis-ruim); }
.cordis-selo-marca { background: var(--cordis-coral-suave); color: var(--cordis-terracota); }
.cordis-selo-neutro { background: var(--cordis-superficie-2); color: var(--cordis-texto-suave); border: 1px solid var(--cordis-linha); }

/* ---------- Avisos (canto superior direito) ---------- */
.cordis-avisos { position: fixed; top: 72px; right: 16px; display: grid; gap: 8px; z-index: 1090; width: min(360px, calc(100vw - 32px)); }
.cordis-aviso {
    display: flex; gap: 10px; align-items: center; background: var(--cordis-superficie);
    border: 1px solid var(--cordis-linha); border-left: 4px solid var(--cordis-bom); border-radius: 10px;
    box-shadow: 0 10px 28px rgba(28, 35, 49, .16); padding: 12px 14px; font-size: 14px;
    animation: cordis-aviso-entrada .18s ease-out;
}
.cordis-aviso .bi { font-size: 18px; color: var(--cordis-bom); }
.cordis-aviso.erro { border-left-color: var(--cordis-ruim); }
.cordis-aviso.erro .bi { color: var(--cordis-ruim); }
.cordis-aviso button { margin-left: auto; border: 0; background: none; color: var(--cordis-texto-suave); }
@keyframes cordis-aviso-entrada { from { opacity: 0; transform: translateY(-6px); } }
@media (prefers-reduced-motion: reduce) { .cordis-aviso { animation: none; } }

/* ---------- Telas menores ---------- */
.cordis-fundo { display: none; }
@media (max-width: 980px) {
    .cordis-app { grid-template-columns: minmax(0, 1fr); }
    .cordis-lateral { position: fixed; left: 0; top: 0; bottom: 0; width: 260px; z-index: 1045; transform: translateX(-100%); transition: transform .2s; height: 100%; }
    .cordis-lateral.aberto { transform: none; }
    .cordis-fundo.aberto { display: block; position: fixed; inset: 0; background: rgba(13, 17, 23, .45); z-index: 1040; }
    .cordis-abrir-menu { display: grid; }
}
@media (max-width: 640px) {
    .cordis-topo, .cordis-conteudo { padding-left: 16px; padding-right: 16px; }
    .cordis-usuario-nome, .cordis-titulo small { display: none; }
    .cordis-alertas { width: calc(100vw - 32px); }
}

/* ---------- Telas de acesso (login, senha) ---------- */
.cordis-acesso { min-height: 100vh; display: grid; place-items: center; padding: 24px 16px; background: var(--cordis-fundo); }
.cordis-acesso-caixa { width: min(420px, 100%); display: grid; gap: 18px; }
.cordis-acesso-marca { display: flex; align-items: center; justify-content: center; gap: 10px; }
.cordis-acesso-marca b { font: 700 32px/1 var(--cordis-fonte-marca); color: var(--cordis-terracota); }
.cordis-acesso-cartao { padding: 28px; }
.cordis-acesso-titulo { font-size: 20px; font-weight: 700; margin: 0 0 6px; text-wrap: balance; }
.cordis-acesso-texto { font-size: 14px; color: var(--cordis-texto-suave); margin: 0 0 20px; }
.cordis-acesso-mensagem { background: var(--cordis-bom-suave); color: var(--cordis-bom); border-radius: 10px; padding: 12px 14px; font-size: 14px; font-weight: 600; }
.cordis-acesso-rodape { text-align: center; font-size: 12.5px; color: var(--cordis-texto-suave); margin: 0; }
.cordis-acesso .form-label { font-weight: 600; font-size: 14px; }

/* ---------- Telas de cadastro ---------- */
.cordis-barra-cadastro { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.modal-content { border-radius: 14px; border-color: var(--cordis-linha); }
.modal-header { border-bottom-color: var(--cordis-linha); }
.modal-footer { border-top-color: var(--cordis-linha); }
.modal-title { font-family: var(--cordis-fonte-marca); font-weight: 700; font-size: 18px; }
.modal .form-label { font-weight: 600; font-size: 14px; }
.cordis-dica { font-size: 12.5px; color: var(--cordis-texto-suave); }
.cordis-grupo-opcoes { border: 1px solid var(--cordis-linha); border-radius: 10px; padding: 12px 14px; }
.cordis-grupo-opcoes h3 { font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; color: var(--cordis-texto-suave); margin: 0 0 8px; }
.cordis-permissoes { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 4px 16px; }
.cordis-pergunta { border: 1px solid var(--cordis-linha); border-radius: 10px; padding: 12px; background: var(--cordis-superficie-2); display: grid; gap: 8px; }
.cordis-pergunta-topo { display: flex; gap: 8px; align-items: center; }
.cordis-pergunta-topo .cordis-pergunta-numero { font: 700 14px var(--cordis-fonte-marca); color: var(--cordis-terracota); min-width: 22px; }
.cordis-senha-gerada { font: 700 22px/1.2 ui-monospace, SFMono-Regular, Menlo, monospace; letter-spacing: .08em; background: var(--cordis-coral-suave); color: var(--cordis-terracota); border-radius: 10px; padding: 12px; text-align: center; user-select: all; }

/* ---------- Pesquisa respondida pelo cliente (link e totem) ---------- */
.cordis-publico { min-height: 100vh; background: var(--cordis-fundo); padding: 24px 16px; }
.cordis-publico-caixa { width: min(680px, 100%); margin: 0 auto; display: grid; gap: 16px; }
.cordis-publico-topo { text-align: center; }
.cordis-publico-topo b { font: 700 22px/1.2 var(--cordis-fonte-marca); color: var(--cordis-escuro); }
.cordis-publico-cartao { padding: 28px; }
.cordis-publico-ola { font: 700 20px/1.3 var(--cordis-fonte-marca); margin: 0 0 8px; }
.cordis-publico-rodape { display: flex; gap: 8px; align-items: center; justify-content: center; font-size: 12.5px; color: var(--cordis-texto-suave); }

.cordis-nps { border: 0; margin: 0; padding: 0; min-width: 0; }
.cordis-nps-pergunta { font-size: 17px; line-height: 1.45; margin-bottom: 16px; float: none; width: auto; }
.cordis-nps-notas { display: grid; grid-template-columns: repeat(11, minmax(0, 1fr)); gap: 6px; }
.cordis-nps-nota {
    border: 0; border-radius: 10px; aspect-ratio: 1; min-height: 40px; max-width: 100%;
    font: 700 17px var(--cordis-fonte-marca); color: #fff; opacity: .55;
    transition: transform .12s, opacity .12s, box-shadow .12s;
}
.cordis-nps-nota:hover { opacity: .85; }
.cordis-nps-nota.escolhida { opacity: 1; transform: scale(1.12); box-shadow: 0 0 0 3px #fff, 0 0 0 5px var(--cordis-escuro); }
/* do vermelho (0) ao verde (10) */
.nota-0 { background: #B42318; } .nota-1 { background: #C4320A; } .nota-2 { background: #D14A0E; }
.nota-3 { background: #DC6314; } .nota-4 { background: #E37B18; } .nota-5 { background: #E8901C; }
.nota-6 { background: #EAA21F; } .nota-7 { background: #C9A616; color: #1C2331; } .nota-8 { background: #A9B11C; color: #1C2331; }
.nota-9 { background: #4C9F38; } .nota-10 { background: #22895A; }
.cordis-nps-legenda { display: flex; justify-content: space-between; gap: 8px; flex-wrap: wrap; margin-top: 10px; font-size: 13px; color: var(--cordis-texto-suave); }
.cordis-nps-legenda span:nth-child(1) .bi { color: #C4320A; }
.cordis-nps-legenda span:nth-child(2) .bi { color: #C9A616; }
.cordis-nps-legenda span:nth-child(3) .bi { color: #22895A; }

.cordis-adicional { border: 0; padding: 0; margin: 0; min-width: 0; }
.cordis-adicional legend { font-size: 16px; font-weight: 600; float: none; margin-bottom: 10px; }
.cordis-avaliacao { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 8px; }
.cordis-avaliacao .btn { font-weight: 600; padding-block: 10px; }
.btn-check:checked + .avaliacao-ruim { background: #C4320A; border-color: #C4320A; color: #fff; }
.btn-check:checked + .avaliacao-regular { background: #E8901C; border-color: #E8901C; color: #fff; }
.btn-check:checked + .avaliacao-bom { background: #4C9F38; border-color: #4C9F38; color: #fff; }
.btn-check:checked + .avaliacao-otimo { background: #22895A; border-color: #22895A; color: #fff; }
.cordis-publico .cordis-vazio .bi-heart-fill { color: var(--cordis-coral); font-size: 40px; }

/* Totem: tudo maior, para uso com o dedo */
.cordis-totem .cordis-publico-caixa { width: min(900px, 100%); }
.cordis-totem .cordis-nps-pergunta { font-size: 22px; }
.cordis-totem .cordis-nps-nota { font-size: 24px; border-radius: 14px; }

@media (max-width: 520px) {
    .cordis-publico-cartao { padding: 20px 16px; }
    .cordis-nps-notas { grid-template-columns: repeat(6, minmax(0, 1fr)); }
    .cordis-avaliacao { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

/* ---------- Logo da empresa ---------- */
.cordis-logo-empresa { height: 34px; max-width: 160px; object-fit: contain; margin-right: 6px; }
.cordis-publico-logo { max-height: 72px; max-width: min(280px, 80%); object-fit: contain; }
.cordis-totem .cordis-publico-logo { max-height: 96px; }
.cordis-logo-previa { min-height: 140px; border: 1px dashed var(--cordis-linha); border-radius: 12px; display: grid; place-items: center; padding: 16px; background: var(--cordis-superficie-2); color: var(--cordis-texto-suave); font-size: 14px; }
.cordis-logo-previa img { max-height: 120px; max-width: 100%; object-fit: contain; }
@media (max-width: 640px) { .cordis-logo-empresa { height: 28px; max-width: 96px; } }

/* ---------- Administrador geral dentro de outra empresa ---------- */
.cordis-faixa-empresa { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; background: var(--cordis-terracota); color: #fff; padding: 8px 24px; font-size: 14px; }
.cordis-faixa-empresa .bi { margin-right: 6px; }
.cordis-dados { display: grid; grid-template-columns: max-content 1fr; gap: 10px 20px; margin: 0; font-size: 14.5px; }
.cordis-dados dt { color: var(--cordis-texto-suave); font-weight: 600; }
.cordis-dados dd { margin: 0; }

/* ---------- Painel administrativo (admin.usecordis.com.br) ---------- */
.cordis-painel .cordis-lateral { background: #111723; }
.cordis-painel-selo { margin: -8px 22px 10px; font-size: 11px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--cordis-coral-medio); }
.cordis-painel .cordis-topo { background: var(--cordis-superficie); }

/* ---------- Operação (pesquisas, clientes, ocorrências, alertas) ---------- */
.cordis-contador { position: absolute; top: 3px; right: 2px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 999px; background: var(--cordis-coral); color: #fff; font-size: 10.5px; font-weight: 700; display: grid; place-items: center; border: 2px solid var(--cordis-topo); }
.cordis-alerta-item { align-items: flex-start !important; white-space: normal; }
.cordis-alerta-item .bi { color: var(--cordis-coral); font-size: 22px; line-height: 1; margin: -2px -6px 0 -8px; }
.cordis-alerta-item small { display: block; color: var(--cordis-texto-suave); font-size: 12px; }
.cordis-abas .nav-link { color: var(--cordis-texto-suave); font-weight: 600; border-radius: 999px; padding: 6px 16px; }
.cordis-abas .nav-link.active { background: var(--cordis-coral-suave); color: var(--cordis-terracota); }
.cordis-filtro-ativo { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; background: var(--cordis-coral-suave); border-radius: 10px; padding: 8px 12px; margin-bottom: 12px; font-size: 14px; }
.cordis-detalhe-secao { font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: .05em; color: var(--cordis-texto-suave); margin: 18px 0 8px; }
.cordis-detalhe-nota { display: flex; align-items: center; gap: 12px; }
.cordis-nota-grande { width: 64px; height: 64px; border-radius: 16px; display: grid; place-items: center; font: 700 30px var(--cordis-fonte-marca); color: #fff; }
.cordis-citacao { margin-top: 14px; padding: 12px 14px; border-left: 3px solid var(--cordis-coral-medio); background: var(--cordis-superficie-2); border-radius: 0 10px 10px 0; font-size: 15px; white-space: pre-wrap; }
.cordis-adicional-resposta { display: flex; justify-content: space-between; gap: 12px; padding: 8px 0; border-bottom: 1px solid var(--cordis-linha); font-size: 14px; }
.cordis-adicional-resposta b { text-align: right; }
.cordis-historico { list-style: none; padding: 0; margin: 0; display: grid; gap: 10px; }
.cordis-historico li { border-left: 2px solid var(--cordis-linha); padding-left: 12px; font-size: 14px; }
.cordis-historico small { display: block; color: var(--cordis-texto-suave); font-size: 12.5px; }
.cordis-acao-form { border-top: 1px solid var(--cordis-linha); margin-top: 14px; }
.cordis-cliente-topo { display: flex; gap: 20px; align-items: flex-start; flex-wrap: wrap; }
.cordis-cliente-nps { min-width: 96px; text-align: center; }
.cordis-cliente-nps b { display: block; font: 700 40px/1 var(--cordis-fonte-marca); padding: 10px; border-radius: 14px; }
.cordis-cliente-nps small { color: var(--cordis-texto-suave); font-size: 12px; }
.cordis-ajuda .accordion-button { font-weight: 600; }
.cordis-ajuda .accordion-button:not(.collapsed) { background: var(--cordis-coral-suave); color: var(--cordis-terracota); box-shadow: none; }
.cordis-escala-explicacao { display: grid; grid-template-columns: 7fr 2fr 2fr; gap: 4px; margin: 12px 0; }
.cordis-escala-explicacao div { padding: 10px; border-radius: 8px; color: #fff; font-size: 13px; font-weight: 600; text-align: center; }

/* Etiquetas (escolha múltipla com busca) */
.cordis-etiquetas { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 8px; }
.cordis-etiquetas:empty { display: none; }
.cordis-etiqueta { display: inline-flex; align-items: center; gap: 2px; background: var(--cordis-coral-suave); color: var(--cordis-terracota); border-radius: 999px; padding: 3px 4px 3px 12px; font-size: 13px; font-weight: 600; }
.cordis-etiqueta button { border: 0; background: none; color: inherit; width: 22px; height: 22px; border-radius: 50%; display: grid; place-items: center; }
.cordis-etiqueta button:hover { background: rgba(153, 60, 29, .12); }

/* Busca de cliente enquanto digita */
.cordis-sugestoes { position: absolute; left: 0; right: 0; top: calc(100% - 22px); z-index: 1060; background: var(--cordis-superficie); border: 1px solid var(--cordis-linha); border-radius: 10px; box-shadow: 0 12px 32px rgba(28, 35, 49, .14); padding: 4px; max-height: 280px; overflow-y: auto; }
.cordis-sugestao { display: block; width: 100%; text-align: left; border: 0; background: none; border-radius: 8px; padding: 7px 10px; }
.cordis-sugestao:hover, .cordis-sugestao:focus { background: var(--cordis-coral-suave); }
.cordis-sugestao b { display: block; font-size: 14px; color: var(--cordis-texto); }
.cordis-sugestao small { color: var(--cordis-texto-suave); font-size: 12.5px; }
.cordis-sugestao-novo { padding: 7px 10px; font-size: 12.5px; color: var(--cordis-texto-suave); border-top: 1px solid var(--cordis-linha); }